PAYMENT & SHIPPING
U.S. SHIPPING
Goon Records offers USPS First Class Mail and Priority Mail services for all music formats (CD, LP, 7", 12", 78, Cassette), posters, books, magazines, T-shirts, merch, and accessories.
An email with tracking information will be sent when your order is ready to ship. Please note that your order may ship from more than one location; you will be sent tracking information for each package/location.
We do not provide a refund or replacement for items that have been scanned as delivered by USPS. If your package tracks as delivered, but you have not received it, please inquire with your mail carrier or at your local post office branch.
Estimated delivery time for USPS First Class Mail is 3-7 businesses days to US addresses. Estimated delivery time for Expedited USPS Priority Mail is 1-3 business days to US addresses.
We do not offer overnight shipping at this time.
Shipments returned to us by USPS due to incorrect/unclaimed/undeliverable address information will be charged a $5.00 fee for re-shipment.
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INTERNATIONAL SHIPPING (OUTSIDE OF UNITED STATES)
An email with tracking information will be sent when your order is ready to ship. Parcels are shipped via USPS First Class International Mail and USPS Priority International Mail to your local national postal service. Estimated delivery time is 7-21 business days, but packages may be held by your local customs authority for an additional 10-14 days, depending on the customs laws in your country. Please inquire at your local customs office for further information on the location of your package after it has crossed the U.S. border.
Duty and Taxes: The recipient of any and all goods sold by goonrecords.com is responsible for any and all Customs fees, including taxes, brokerage fees, and any other fees assessed at the border prior to delivery.
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PAYMENT INFO
Payment is accepted with Visa, Master Card, Discover, and Paypal. All prices are in $USD. A 10.25% sales tax will apply to orders shipping to California customers, assessed on the total INCLUDING shipping & handling. As part of our credit card security efforts, Goon Records verifies complete credit card information for all orders before shipping. If billing and shipping addresses do not match we may request additional identification, or payment via wire transfer.
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RETURNS
ALL SALES ARE FINAL. However, if an item is defective we will be happy to exchange the defective copy for a replacement of the same item within 14 days of purchase. If no replacement is available, goonrecords.com credit will be issued. Please contact info@goonrecords.com for help. Questions? Email us at info@goonrecords.com